Trust infrastructure
Request a correction
If you believe a Trust Report or search result is wrong, incomplete, or linked to the wrong business, tell us. We treat corrections seriously and check them against official public sources — calmly and without drama.
What we can correct
- Stale or mis-displayed license status or dates after a board refresh
- Wrong company identity on a profile (rare; usually a slug or data-merge issue)
- Sunbiz entity link that does not match the licensed business
- Discipline rows that do not belong to this contractor
- Obvious location or name display errors in our presentation of public data
We cannot change what the official board publishes. If DBPR or Sunbiz shows a status we accurately reflect, the fix is with the government source — not with us inventing a different answer.
What happens after you submit
- We receive your request with the license id or profile URL and your description of the issue.
- We compare to official sources (Florida DBPR construction extracts, Sunbiz filings, and related public records we use).
- We update our data or explain why not— for example, if the board still shows the same status, or if a Sunbiz link was made under our high-confidence rules and remains valid.
- We reply when we can using the email you provide. Response times vary; complex entity-link questions may take longer.
We do not remove accurate public-record information because someone dislikes it. We do fix errors in how we present or link that information.
Request a correction
This form opens your email app with a pre-filled message to corrections@contractortrusthub.com. Attach screenshots or links to official board pages when you can.
Prefer not to use a form? Email corrections@contractortrusthub.com with the license id, profile URL, and a link to the official record.
Related: Methodology · Independence · Disclaimer